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Frequently Asked Questions

Everything You Need to Know

Product Development time can vary drastically depending on how much information the brand brings to us.

One way to increase speed and efficiency is to know exactly which styles you will be producing, have clear information on your desired fit as well as artwork files vectorized and ready to be sent for printing or label creation.

If you have specific deadlines for your development, make sure to let us know and we will map out a timeline for completion together. Its best to be proactive and leave yourself with at least two months for development of a collection. Rushing something creative is never a good idea.

We conduct Quality check (QC) on a weekly basis during most projects. In usual we QC every completed garment, whereas a few times we QC 75% of completed garments by choosing garments randomly within each batch.

If you notice any of your pieces have errors, you need to contact us within 7 days of receiving your shipment. The first thing you need to do is send us images or a video showing the errors in detail. From this, we can determine whether you require a repair or full replacement of the specific piece(s) as per our Terms and Conditions.

No. This is called “on-demand” production. Our manufacturers only produce via MOQs (minimum order quantities) which you must meet.

A production timeframe between 1 to 4 weeks is not realistic.

All reputable clothing manufacturers like us are busy as we have other clients that are already producing before you. We often see enquiries coming in with “Urgent” in the subject line. This doesn’t change the fact that your production must be assessed, quoted on, paid for, wait in the existing production cue, then sampled, tested, approved by you, mass produced, quality controlled, bagged and tagged, and finally shipped to you.

There are several factors that impact your production timeframes. These factors include the back-and-forth communication with you regarding your production requirements, time to quotes, your speed of providing payments to secure your productions (bank-to-bank transfers can take days), the chosen manufacturer’s lead times, your speed of providing approvals to move production stages forward, pattern making, samples production and testing, the time for mass production and quality control, tagging, bagging, and finally shipping to your location.

We recommend planning well in advance of contacting manufacturers and also allotting extra time for the completion of each stage in your production cycle.

There’s no such thing. The words “cheap” and “quality” should never be used in the same sentence in the fashion manufacturing industry. Cheap can mean unethical, low quality, and bad business ethics. We only manufacturers high quality garments consistently.

Yes. If you would like us to sign an NDA, please email it to us and our Director will review it. If everything looks fine we are ready to bring some designs to life together.

For sampling and production value lower than 750 USD, payment should be fully charged. For production value over than 750 USD, we accept 50% deposit and balance before shipping.

Yes and No. As long as you alter at least 30% of their original style and add your brand logo on it, the shorts can be replicated. But if you want to copy their style, their features, and designs, then we cannot work on this because it is illegal.

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