Privacy policy

Who we are

Sharknits is a clothing manufacturing business of Tanager Group LLC. We make custom clothing for brands. This policy covers our website, sharknits.com, and our Design Studio at design.sharknits.com.

For any privacy question, email contact@sharknits.com or message us on WhatsApp at +1 647 501 5424. Our US corporate office is at 1038 Swift Rd, Glen Ellyn, IL 60137.

What you send us

This website has no accounts. Our Design Studio has its own part below. When you send the quote form, your request comes to us by email, and we send you one email to confirm that we got it. When you send the catalog form, we email you a link to each catalog you chose, and your request comes to us by email. You can also send either one to us on WhatsApp or by email yourself.

When you contact us, we receive what you send: your name, brand, email, phone number, product, quantity, the country and ZIP or postal code you want the order shipped to, the catalogs you ask for, files and other details. If you answer the optional question, we also receive how you found us. For orders of 500 pieces or more, we also receive your company website, role, type of buyer, number of styles, repeat plans and privacy choice. We use it to reply to you, to send the catalogs you ask for, and to handle your samples, orders and shipping. We do not sell it.

The Design Studio

Our Design Studio at design.sharknits.com lets you design clothing in 3D. You can design and ask for a quote without an account.

To save designs or download files from the Studio, you sign in. You can use your email address, and we email you a 6-digit code, or your Google account. There are no passwords. When you sign in with Google, Google tells us your name, your email address, that Google has confirmed it, and a number that stands for your Google account. We do not get your Google password, your contacts or anything else from your Google account.

For your account, we keep your email address, your name, your saved designs and when you signed in. A cookie keeps you signed in on that device. A second cookie lasts 10 minutes while you sign in. The Design Studio uses no advertising cookies.

When you download a file from the Studio, like a preview picture or a design file, we email you a copy. We also send ourselves a note about the download, so we can follow up on your design. For a preview picture, the note includes a copy of it. When you remove the background of a logo, that happens in your browser. Your logo reaches us only when you save a design, download a file, buy a detailed PDF or ask for a quote.

The Design Studio also counts how it is used, such as which steps and products people pick. These counts have no names, email addresses or internet addresses, and we delete them after 90 days. It also keeps a small note in your browser about how you first came, such as a link from our Instagram, and sends it to us only when you sign in, ask for a quote or buy a detailed PDF.

When you sign in, download a file, save a design, buy a detailed PDF or ask for a quote in the Design Studio, we keep a customer record. It holds your email address and name, and your company, phone number, country, city and ZIP code if you gave them. It also holds what you downloaded, saved, bought or asked for and when, how you found us the first time (for example a link from our Instagram, a Google ad or another website), and whether you agreed to get our news and offers by email.

We use it to answer you, to make your order, to follow up on your quote and to see which of our posts and ads bring customers. We do not sell it. Only the Sharknits owners can see it.

The detailed PDF is paid through Stripe. Stripe's own page takes your card. We never see or keep your card number. We get your email address, the amount and whether the payment went through.

You can delete your account in the Design Studio, under My designs. That deletes your saved designs and your customer record. You can also ask us at contact@sharknits.com to delete what we keep about you. Quote requests you sent stay in our email as business records.

News and offers by email

We send news and offers only if you tick the box "Send me Sharknits news and offers by email". The box is never ticked for you.

Every offer email has an unsubscribe link. One click and we stop. You can also write to contact@sharknits.com. Emails about your own quote, order, preview, PDF or sign-in code still come.

If we use an email service to send offers, it gets the name and email address of the people who said yes, only to send those emails.

Analytics

We use Google Analytics to count visits and to learn which pages help people ask for a quote. It records the pages you view, how long you stay, your device and browser, your rough location, such as your country or city, and the site that sent you here. It also counts taps on the WhatsApp, email, catalog and call booking buttons, and the quotes and catalog requests sent. For each quote request, it also records the quantity range and how you found us, if you said. When you use the site search, it records the words you search for. It leaves out anything that looks like an email address or a phone number.

It does not show us your name or contact details. Google Analytics uses cookies, which are small files your browser keeps. Google handles this data for us under its own privacy policy at policies.google.com/privacy.

Visitors in the United Kingdom, the European Economic Area (EEA) and Switzerland see a notice first. For them, analytics cookies are used only after they allow it.

Your choice

You can allow or turn off analytics for this browser at any time.

Clearing this site's data in your browser resets the choice.

Other services

WhatsApp and email are run by other companies, and their own privacy terms apply when you use them to reach us.

If you book a call with us, Google Calendar takes the booking and sends us your name, your email and the time you chose. The call runs on Google Meet. Google's own privacy policy applies to both.

In the Design Studio, Google handles sign-in when you choose it, and Stripe handles the payment when you buy a detailed PDF. Their own privacy policies apply. Hostinger runs our server and our email.

The fonts on this site load from our own server, like the pages do. The site does not use Google Fonts.

The Work and Contact pages show our latest Instagram posts. Our server fetches the posts from Instagram and keeps a copy of each picture, so your browser does not connect to Instagram unless you open a post.

Your rights

You can ask us what information we hold about you, and ask us to correct it or delete it. Email contact@sharknits.com and we will reply.

Changes

When this policy changes, we update this page and the date below.

Last updated: November 8, 2026.